Legal
Terms of service
Last updated 31 August 2026
This page is a starting point covering how the service actually works. Have a lawyer review it before you take real payments.
1. What you are buying
A licence to run the Presponsieve Lite application on infrastructure you control. You are not buying a hosted service — we do not run the software for you, and we do not process the data you put into it.
2. Which terms apply
Presponsieve Lite is licensed on a negotiated contract. Where the agreement you have signed with us covers something on this page, that agreement governs and this page does not change it. These terms apply in full only where no signed agreement covers the point.
3. The licence
Your contract entitles you to a signed licence key covering the seat count, capabilities and term it sets out. The key is verified offline by your own deployment. You may not share it outside your organisation, resell it, or attempt to forge or alter one.
4. Term and renewal
Your licence runs for the term in your contract. On renewal we re-issue your key with a new expiry — same key id, same capabilities — and nothing needs redeploying. Renewal, notice periods and how a term ends are set by your contract, not from a dashboard. Once a licence reaches its expiry it stops verifying, and your deployment stops unlocking the engine on its next check.
5. Revocation
We may revoke a licence when its term ends, when an invoice goes unpaid, or where the licence terms above have been breached. Your deployment checks revocation periodically and stops unlocking the engine once a licence is revoked.
6. Availability
The application runs in your cluster, so its uptime is yours. What we operate is this site and the revocation endpoint, and because verification is offline neither is on the path that keeps your deployment running. Any service level we owe you is the one in your contract.
7. Liability
The software is provided as-is. To the extent the law allows, our total liability is limited to the amount you paid in the twelve months before the claim. We are not liable for decisions made on the basis of the analysis the software produces — it is a tool, not a verdict.
8. Acceptable use
You are responsible for having a lawful basis to analyse the conversations you feed in, and for telling the people involved where the law requires it. Do not use the software to make automated decisions about people that would be unlawful in your jurisdiction.
9. Changes
We may update these terms. Material changes will be sent to the email on your account before they take effect.